Engetech aims to develop a true partnership with each of its clients, tailoring service packages to meet exact requirements. We can be involved as much or as little as desired. If your aim is to be free of the hassle of all things related to your company's IT we can take over management completely, managing the biggest projects to the smallest details so you never have to think about them. If however your goal is to build a reliable environment for as little investment as possible, we can take a more advisory role, guiding an onsite liason through the day to day tasks and only stepping in when more advanced skills are needed.
Our focus is on a proactive approach to IT. We offer live, back to base monitoring and varying levels of Scheduled Maintenance to ensure that your computers are always running at their best and that problems are identified as soon as possible to minimise down time. We often know about problems before our clients do!
Through our IT partnerships we aim to acheive:
- Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution
- Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner
- Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter
Features that can be built in to your IT partnership include:
- 24x7 Advanced Performance Monitoring to ensure all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
- Scheduled Preventative Maintenance to ensure that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
- Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
- Real Time Optimization keeps your infrastructure optimized through our Network Operation Centre (NOC) enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
- Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
- Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.
For more information specific to your situation, or to book a free no obligation IT assessment please contact us.
For a short video about our Business IT Services, please click here.